Less admin, faster approvals.

Warranty First gives dealers a streamlined portal and clear processes built around how dealerships actually operate. Register plans, submit repair requests, and access documentation, all from one place.

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Every minute spent on admin is a minute not spent selling.

Dealership teams work under constant time pressure. Warranty First removes the friction with clear systems, simple processes, and a portal designed to keep your team moving.

Straightforward plan registration.

Strip away the admin complexity. Our portal is built for speed so you can register plans instantly and get back to the sale, not the paperwork.

Full component visibility.

No jargon. No hidden caveats. Every mechanical and electrical component listed clearly so your team and your customers always know exactly what is included.

Transparent repair approvals.

Our repair approval process is built for speed and reliability, giving your team a clear, trackable path from fault diagnosis to decision every single time.

Everything your dealership needs. One straightforward portal.

Register new repair plans.

Add plans to your account quickly, with clear guidance at every step. No unnecessary steps, no wasted time.

Access plan documentation.

Get instant access to plan documents from current and previous plans. No chasing, no delays.

A clear repair approval process. Every time.

Our repair request process follows a consistent set of steps, so your team and your customers always know exactly where things stand.

Repair request submission

Submit your repair request through the portal with all supporting information included.

Review of information provided

We assess the details carefully against the plan components, quickly and consistently.

Decision in line with plan components

A clear, fair decision is made based on the plan terms. No surprises. No ambiguity.

Outcome communicated directly

You receive the decision and next steps directly, so repairs can proceed without unnecessary delays.

Built for every type of dealership.

Whether you are an independent or a multi-site franchise group, the Warranty First portal works for your business. Supported by a dedicated UK-based team whenever you need them.

Independent dealers and small teams.

Car supermarkets and large dealer groups.

Multi-site franchise operations.

Desktop Compatible.

DMS, API integration.

UK-based support team on hand.

What dealers are saying.

Real results from dealerships across the UK who've partnered with us.

We are a London-based car dealership and have had the pleasure of working with Warranty First for over a decade. Within the motor trade, it is essential to partner with a warranty provider that is dependable, professional, and committed to handling customer claims efficiently and fairly. Throughout our longstanding relationship, Warranty First has consistently provided an excellent level of service and handled our after-sales warranty claims to a high standard. Their professionalism and reliability have given both our business and our customers continued confidence and peace of mind.We would have no hesitation in recommending Warranty First to motor dealers and private individuals seeking a reputable and trustworthy third-party warranty provider.

Showan

Spire Cars

Working with Warranty First has been perfect from day one. Moving from another warranty company to Warranty First was one of the best changes we could have made. We previously used a large business with a well-known name, thinking it was the best choice, but that wasn't the case. The claims process is smooth and efficient. Our account manager and the wider team are always extremely helpful and never leave claims unresolved. Any issues that arise during the claims process are dealt with straight away, allowing us to provide customers with answers quickly and confidently. We would always recommend Warranty First to other dealers, whether they are just starting out or considering a change from their current provider.

Jehrome

BINCA Retail

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FAQs.

Find answers to common questions about our portal and repair approval process.

How do I submit a repair request?

Log into your dealer portal and navigate to the repair requests section. Fill in the required information, attach any supporting documentation, and submit. Our team aims to turnaround request within 90 minutes.

Can I track repair approvals in real time?

Yes. Every repair request shows its status in the portal-submitted, under review, approved, or declined. You'll also receive direct notification when decisions are made.

What if I need help accessing the portal?

Our UK-based support team is available to help with portal access, technical issues, or any questions about your account. Contact us through the portal or call our support line.

Does the portal work on mobile devices?

Absolutely. The portal is fully responsive and works on desktop, tablet, and mobile. Submit repair requests, check statuses, and manage your plans from anywhere.

Can we integrate the portal with our DMS?

We offer API integration with most major dealership management systems. Our support team can discuss integration options and help with setup.

Still have questions?

Get in touch with our support team for anything else.

Visit our FAQs

Ready to simplify your repair plan process?

See how the Warranty First portal works for your dealership. Our team will walk you through everything.

Speak to a dealer specialist