Real support. Real people. Real partnership.

Warranty First gives UK dealers a dedicated support network built around their business. From onboarding to ongoing account management, we are with you every step of the way.

Speak to a dealer specialist

Support that actually shows up.

We built our entire operation around what dealers actually need. A UK-based team that knows your business, responds fast, and helps you sell more plans every month.

A dedicated support team, not a call centre.

Every Warranty First dealer gets access to a dedicated UK-based team. Real people who know your account, understand your business, your stock profile, and are ready to help when you need them.

Onboarding handled from day one.

A seamless onboarding process from day one. We handle setup, training, and implementation to ensure your team is ready to start selling with confidence.

Fast, consistent communication.

No being passed around. No waiting days for a response. Our team responds quickly and consistently so your business never loses momentum.

A truly dealer-first approach.

Every process, every tool, and every interaction is built around how dealerships actually operate. We fit into your processes, not the other way around.

Everything your dealership needs to get up and running fast.

From day one through to ongoing account management, here is what working with Warranty First actually looks like.

Setup

Onboarding and setup

Your team gets fully set up on products, processes, and the portal. Structured, straightforward, and completed before your first plan goes live.

Training

Team training sessions

Regular workshops covering sales techniques, product knowledge, and plan explanations. Built around your team and delivered at your pace.

Walkthroughs

Repair request walkthroughs

We walk your team through the repair request process in detail, ensuring every request is handled smoothly and that your after-sales team always knows what to do.

Support

Ongoing account support

Our support team stays involved after onboarding. Questions answered, issues resolved, and performance reviewed on a regular basis.

Same support, any size.

Independent dealers and large franchise groups receive identical support quality and commitment to growth.

Named support contact from day one.

Structured onboarding at your pace.

Faster setup and quicker time to first sale.

Human-first interactions every time.

Consistent support whether you sell 10 or 10,000 vehicles.

90-minute average repair request approval.

What dealers are saying.

Real results from dealerships across the UK who've partnered with us.

Working with Warranty First has been perfect from day one. Moving from another warranty company to Warranty First was one of the best changes we could have made. We previously used a large business with a well-known name, thinking it was the best choice, but that wasn't the case. The claims process is smooth and efficient. Our account manager and the wider team are always extremely helpful and never leave claims unresolved. Any issues that arise during the claims process are dealt with straight away, allowing us to provide customers with answers quickly and confidently. We would always recommend Warranty First to other dealers, whether they are just starting out or considering a change from their current provider.

Jehrome

BINCA Retail

We’ve built a strong relationship with Warranty First over the years and they’ve been easy to work with from day one. Claims are dealt with properly and without unnecessary delays, and the support they provide our team is a big part of helping us deliver a professional customer experience. In the motor trade, having a warranty company you can trust makes a huge difference, and Warranty First has consistently supported both our sales and aftersales departments. The process is straightforward, communication is always good, and our customers have confidence knowing that any issues will be handled quickly and fairly. Their service helps strengthen our F&I offering and adds real value to the overall ownership experience for our customers. We appreciate the support they continue to provide and look forward to working together for many more years.

Ben Fry (Sales Manager)

Motorbikes 4 All

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FAQs.

Find answers to common questions about our portal and repair approval process.

How do I submit a repair request?

Log into your dealer portal and navigate to the repair requests section. Fill in the required information, attach any supporting documentation, and submit. Our team reviews it immediately and communicates the decision within 24 hours.

Can I track repair approvals in real time?

Yes. Every repair request shows its status in the portal—submitted, under review, approved, or declined. You'll also receive direct notification when decisions are made.

What if I need help accessing the portal?

Our UK-based support team is available to help with portal access, technical issues, or any questions about your account. Contact us through the portal or call our support line.

Does the portal work on mobile devices?

Absolutely. The portal is fully responsive and works on desktop, tablet, and mobile. Submit repair requests, check statuses, and manage your plans from anywhere.

Can we integrate the portal with our DMS?

We offer API integration with most major dealership management systems. Our support team can discuss integration options and help with setup.

Still have questions?

Get in touch with our support team for anything else.

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A warranty partner that supports you like it means it.

No scripts, no delays, no distance. Just a UK-based team that knows your business and helps you grow it.

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